Effective Date: 9 January 2024
At Hooked, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our dating app. By using Hooked, you agree to the practices described in this policy.
1. Information We Collect
1.1. Personal Information You Provide:
- Account Registration: When you create an account, we collect your name, email address, gender, date of birth, location, and profile photos.
- Profile Details: You may choose to share additional information such as your interests, preferences, and any other details that help us match you with potential partners.
- Communication: We collect the content of your messages and interactions with other users to facilitate meaningful connections.
1.2. Automatically Collected Information:
- Usage Data: We collect information about your activity on the app, including profile visits, likes, matches, and messages.
- Device Information: This includes your device type, operating system, browser type, IP address, and app version.
- Location Data: With your consent, we collect your location to provide accurate matches and services based on proximity.
2. How we use your information
2.1.
We use the information we collect to:
- Provide the Hooked service: This includes creating your profile, matching you with other users, and enabling communication.
- Improve user experience: We analyze app usage to understand how we can improve our features and interface.
- Enhance safety: We monitor for fraudulent or inappropriate behavior to ensure a safe environment for all users.
- Send notifications: We may send you app-related updates, matches, or promotions that you’ve opted in to receive.
- Respond to support inquiries: We use your information to provide customer support and resolve issues.
3. Sharing Your Information
3.1.
We do not sell your personal data. However, we may share your information in the following situations:
- With Service Providers: We work with third-party vendors (e.g., cloud hosting, analytics) to help us operate and improve the app. These providers only have access to data necessary to perform their services and are bound by confidentiality agreements.
- For Legal Purposes: We may disclose information to comply with legal obligations, protect the rights and safety of our users, or respond to lawful requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Retention
4.1. We retain your personal data for as long as your account remains active or as needed to provide you with our services. If you choose to delete your account, we will delete your data according to our data retention policies, unless required by law to keep it for a longer period.
5. Your Privacy Rights
5.1. You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct your personal data through your account settings.
- Deletion: You may request the deletion of your account and associated personal information at any time.
- Data Portability: In certain cases, you may request to receive your personal information in a structured, commonly used format.
- Withdraw Consent: You can withdraw your consent to the processing of your personal information at any time, although this may limit your ability to use certain features of the app.
To exercise these rights, please contact us at privacy@onhooked.com.
6. Security of Your Information
6.1. We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or loss. These measures include encryption, secure servers, and regular security assessments. However, no system can guarantee absolute security, and you should take precautions to protect your account, such as using strong passwords and being cautious about sharing personal details.
7. Children’s Privacy
7.1. Hooked is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we discover that we have inadvertently collected data from someone under this age, we will take steps to delete it immediately.
8. Third-Party Links
8.1. The app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before sharing any information.
9. Changes to This Privacy Policy
9.1. We may update this Privacy Policy from time to time. When we do, we will notify you through the app or via email. Continued use of the app after any changes constitutes your acceptance of the revised policy.
10. Contact Us
10.1. If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: privacy@onhooked.com
By using Hooked, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy.